Maneeya Thai Restaurant

Reviews

• ★ ★ ★ ★ ★
  RE: Dylan & Hunter Reynolds Dylan: Thank you for your review. We regret you did not have a good experience at our restaurant and endeavor to improve for next time. We appreciate your feedback regarding the quality of our food. However, it appears there has been a miscommunication. The particular dish referred to the waitress was Chicken Satay Skewers. She did not say that we “can’t cook Thai food” due to an inability to acquire ingredients - she meant that we do not serve it like it is in some particular regions of Thailand, where smaller amounts of chicken are used on longer skewers (most likely, the style you are accustomed to). Instead, we serve it as a main-sized dish with larger pieces as stated in the menu, and so charge the price of a main-sized dish. This does not compromise the quality of the dish; it merely alters presentation and suits the clientele. ________________________________________________________________________ Hunter: As in Dylan’s review, there appears to have been several miscommunications. We regret you did not enjoy your Lamb Dish and Chicken Satay Skewers, but are confused why you did not take our offer to replace/swap the dishes when you expressed unhappiness with them. At this point you were obligated to pay for it as it had been partially consumed. Dishes were removed from the table as per standard restaurant practice when customers have finished their meal. Authorities were called only when you refused to pay for your meal. The call was later justified when the owner was physically pushed. We are unsure how the chef’s religious orientation is relevant to this matter. We appreciate if you would refrain from leaving any more voicemails that are unrelated to our service. We apologise for any animosity this unfortunate scenario has produced. All the best, Maneeya Thai
  By Maneeya Thai Restaurant Maitland, August 05, 2016
• ★ ★ ★ ★ ★
  Wonderful staff & the best Thai in town!
  By Ashley Joy, July 25, 2016

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About Maneeya Thai Restaurant in Maitland